Refund policy

💰 Refund & Return Policy

We strive to ensure that every customer is satisfied with their purchase.

Due to the nature of our products, we are unable to accept returns of opened or used items for hygiene and safety reasons.

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✅ Eligibility for Refunds or Replacements

We may offer a replacement or refund in the following cases:

• Item received is damaged or defective
• Incorrect item was delivered
• Order is lost in transit

To request assistance, please contact us within 7 days of delivery at:
📧 support@bioformulaselect.com

Please include your order number and clear photos (if applicable) to help us resolve your issue quickly.

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📦 Non-Returnable Items

• Opened or used products
• Items marked as final sale

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🚚 Order Issues

If your order has not arrived within the estimated delivery time, please reach out to us and we will investigate with the shipping carrier.

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💡 Our Commitment

While we do not accept general returns due to product sensitivity, we are committed to fair resolutions and will work with you to address any valid concerns.