Stop Guessing Products FAQ

At BioFormula Select, our policy regarding refunds and exchanges is as follows: We regret to inform you that we do not accept or process any refunds or exchanges.

We take great pride in maintaining the highest standards for our products and strive to ensure that they meet your expectations. To guarantee the utmost quality, all our products undergo rigorous testing and adhere to stringent quality control measures before being made available for purchase.

We understand that individual preferences and circumstances may vary; however, due to the nature of our products and for reasons related to hygiene, safety, and maintaining product integrity, we are unable to accept returns, offer refunds, or facilitate exchanges once a product has been purchased.

To assist you in making an informed decision, we provide detailed product descriptions, ingredient lists, and usage instructions on our website. We also encourage you to reach out to our knowledgeable customer support team should you have any questions or require further clarification about a specific product.

Please consider your purchase carefully before proceeding to the checkout. If you have any concerns or issues with your order, we are committed to addressing them promptly and to your satisfaction. Our dedicated customer service team is available to assist you with any queries or provide additional information to ensure a positive experience with our products.

We appreciate your understanding and cooperation in adhering to our no-refunds, no-exchanges policy. Thank you for choosing BioFormula Select as your skincare provider. We remain committed to delivering exceptional products and excellent customer service.

We take your privacy and security very seriously. Here is our privacy policy.

Privacy – BioFormula Select

You can check the status of your order at any time on your account page.

We apologize for any inconvenience caused by the delay in shipping your order. There can be various factors contributing to the extended processing and shipment time, including high order volumes, product availability, customization requirements, chosen shipping method, and unforeseen external circumstances. Rest assured, our team is working diligently to fulfill your order as quickly as possible, and we appreciate your patience and understanding during this time. If you have any further concerns or require more specific information about your order, please don't hesitate to contact our customer support team for assistance.

We appreciate your business. Our team is currently processing your order, and we aim to ship it as soon as possible. The exact shipping timeline depends on various factors, including product availability, order volume, and any customization requirements. Rest assured, we are working diligently to expedite the shipping process, and you will receive a confirmation email with tracking information once your order is on its way. We appreciate your patience and understanding, and we are committed to delivering your order to you in a timely manner.

Once you have submitted your order, we begin processing it immediately to ensure prompt shipment and delivery. Due to this expedited process, we regret to inform you that we cannot accommodate any cancellations or changes to your order once it has been submitted. We kindly ask you to review your order carefully before finalizing the purchase to ensure that all the items, quantities, and shipping information are correct.

We understand that circumstances may arise where you may wish to modify or cancel your order. However, our commitment to providing fast and efficient service means that we swiftly initiate the fulfillment process. This includes preparing your items, packaging them securely, and arranging for shipping. Consequently, we cannot interrupt this process once it is underway.

You will receive a confirmation email to track your package. You can check the status of your order at any time on your account page.

For optimal product performance and to ensure your utmost satisfaction, we recommend utilizing the product within a timeframe of 9 to 12 months from the date of opening. This period is designed to maintain the product's effectiveness and quality. As time progresses, certain factors, such as exposure to air and environmental conditions, may impact the product's stability and performance. By adhering to this guideline, you can maximize the benefits and results derived from our product. We appreciate your commitment to product freshness and efficacy.

Laboratory/Supplier Information

•No Animal Testing
•FDA Registered Suppliers
•In-House Quality Control Systems
•In-House Shelf Life Testing
•Kosher Certified Materials
•Vegan Formulas
•Sustainable Raw Materials
•Sustainable Practices
•Suppliers Operated / Owned by Women
•Powered with 100% Renewable Wind Energy

For your convenience, we kindly invite you to visit our contact page, where you will find various reliable and accessible means to reach our esteemed team at BioFormula Select. Whether you have inquiries, feedback, or require assistance, we are committed to providing exceptional customer service and are readily available to address your needs. We appreciate your interest in connecting with us and look forward to assisting you promptly and professionally.

Stop Guessing General Queries

The top five causes of dark spots on the skin are:

  1. Sun Exposure: Prolonged and unprotected exposure to the sun's ultraviolet (UV) rays is one of the primary causes of dark spots. UV rays can trigger the overproduction of melanin, resulting in the formation of sunspots or age spots.
  2. Hormonal Changes: Hormonal fluctuations, such as those experienced during pregnancy (melasma) or with the use of certain medications, can lead to the development of dark spots. These spots are commonly known as melasma or chloasma and typically appear on the face.
  3. Post-Inflammatory Hyperpigmentation (PIH): Skin inflammation caused by acne, injuries, or skin conditions like eczema and psoriasis can result in dark spots. PIH occurs when the skin produces excess melanin as part of the healing process, leaving behind discolored patches.
  4. Aging: As we age, our skin undergoes various changes, including an increase in the production of melanin. This can lead to the formation of age spots or liver spots, which are commonly found on areas exposed to the sun, such as the face, hands, and shoulders.
  5. Skin Trauma: Any trauma or injury to the skin, such as burns, cuts, or abrasions, can trigger the development of dark spots during the healing process. This is similar to post-inflammatory hyperpigmentation, where the skin produces excess melanin in response to the injury.

It's important to note that genetic factors, certain medications, and underlying health conditions can also contribute to the formation of dark spots. Consulting with a dermatologist can help determine the specific cause of dark spots and guide appropriate treatment options.

Cold weather itself does not directly cause dark spots on the skin. However, certain factors associated with cold weather can contribute to the appearance of dark spots or exacerbate existing ones. Here are a few reasons why dark spots may seem more prominent during cold weather:

  1. Dryness and Dehydration: Cold weather often brings low humidity levels, which can lead to dryness and dehydration of the skin. Dry skin is more prone to flaking and dullness, which can make dark spots appear more noticeable.
  2. Sun Exposure: While it may seem counterintuitive, sun exposure can still occur during cold weather. Snow and ice can reflect UV rays, leading to increased sun exposure and potential damage to the skin. If the skin is not adequately protected with sunscreen, dark spots may darken or become more visible.
  3. Inadequate Sun Protection: During colder months, people may be less diligent with sun protection compared to warmer seasons. They may skip sunscreen or wear less protective clothing, exposing their skin to UV rays. This can lead to the activation of melanocytes (pigment-producing cells) and the development or worsening of dark spots.
  4. Skin Sensitivity: Cold weather can cause dryness and increased sensitivity in some individuals. Sensitive skin is more prone to irritation and inflammation, which can trigger the development of dark spots or worsen existing ones, especially in cases of post-inflammatory hyperpigmentation (PIH).
  5. Lack of Exfoliation: Cold weather often necessitates the use of heavier moisturizers and protective barriers on the skin. While moisturization is essential, excessive buildup of dead skin cells can occur if proper exfoliation is neglected. This can make dark spots appear more prominent by dulling the complexion and inhibiting the absorption of skincare products.

To minimize the impact of cold weather on dark spots, it's important to maintain a consistent skincare routine that includes:

  • Protecting the skin with a broad-spectrum sunscreen, even during colder months.
  • Moisturizing regularly to combat dryness and dehydration.
  • Using gentle exfoliation methods to remove dead skin cells and promote a more radiant complexion.
  • Seeking professional advice from a dermatologist for appropriate treatments and skincare products targeted at dark spots.

Remember that individual experiences may vary, and it's always best to consult with a dermatologist for personalized guidance and treatment options for your specific skin concerns.

Dark spots have the potential to come back, especially if the underlying cause is not addressed or if preventive measures are not taken. Here are a few factors that can contribute to the recurrence of dark spots:

  1. Sun Exposure: Ultraviolet (UV) radiation from the sun is one of the primary triggers for dark spots. If you don't protect your skin from the sun or if you have prolonged and unprotected sun exposure, there is a higher chance of dark spots returning or becoming more prominent. It's crucial to consistently use broad-spectrum sunscreen, wear protective clothing, and seek shade to minimize UV damage.
  2. Hormonal Changes: Hormonal fluctuations, such as those experienced during pregnancy or menopause, can trigger the development of dark spots. If the hormonal imbalance persists or recurs, it can lead to the recurrence of dark spots, especially in cases of conditions like melasma or chloasma. Managing hormonal changes through medical intervention or lifestyle adjustments may be necessary to prevent their reappearance.
  3. Incomplete Treatment: Treating dark spots requires consistency and adherence to the prescribed regimen. If treatment is discontinued prematurely or if the recommended duration or frequency is not followed, dark spots may not fully fade or may reappear over time. It's important to follow through with the entire treatment plan as directed by a dermatologist or skincare professional.
  4. Underlying Skin Conditions: Certain underlying skin conditions, such as acne or eczema, can leave behind dark spots known as post-inflammatory hyperpigmentation (PIH). If the root cause of these conditions is not effectively managed, it can lead to the recurrence of dark spots as new episodes of inflammation occur.
  5. Genetic Predisposition: Some individuals may have a genetic predisposition to developing dark spots. If there is a familial tendency for hyperpigmentation, there may be a higher likelihood of dark spots reappearing, even with appropriate preventive measures.

To minimize the risk of dark spots coming back, it's important to take the following preventive measures:

  • Use sunscreen with a high SPF daily, even on cloudy or winter days.
  • Wear protective clothing, such as hats and sunglasses, to shield your skin from the sun.
  • Follow a consistent skincare routine that includes gentle exfoliation and targeted products for dark spot reduction.
  • Seek professional guidance and treatment options from a dermatologist for effective management of underlying causes or skin conditions.
  • Address hormonal imbalances through appropriate medical interventions or lifestyle adjustments.

By incorporating these preventive measures and maintaining a proactive approach to skincare, you can reduce the likelihood of dark spots reappearing and help maintain a more even and radiant complexion.

Skin darkening during winter can occur due to a combination of factors, including:

  1. Reduced Sun Exposure: In winter, the days are shorter, and people tend to spend more time indoors. The decreased exposure to natural sunlight can cause the skin to appear lighter or paler. This contrast can give the perception that the skin has darkened when, in reality, it is just the absence of a summer tan or sun-kissed complexion.
  2. Dryness and Dehydration: Cold weather and low humidity levels during winter can lead to dryness and dehydration of the skin. Dry skin can appear dull and lackluster, which may create the illusion of darkened skin. Proper moisturization and hydration can help restore the skin's natural glow.
  3. Accumulation of Dead Skin Cells: Cold weather and indoor heating can contribute to the buildup of dead skin cells on the surface of the skin. This can result in a dull and uneven complexion, giving the appearance of darkened skin. Regular exfoliation can help remove dead skin cells and reveal a brighter complexion.
  4. Blood Vessel Constriction: In colder temperatures, blood vessels near the skin's surface constrict to help conserve heat. This can lead to reduced blood flow and oxygenation, giving the skin a slightly darker or paler appearance.
  5. Environmental Factors: Winter conditions, such as increased air pollution or exposure to indoor pollutants, can affect the skin's health and appearance. These factors can contribute to skin discoloration or a dull complexion.

It's important to note that individual experiences may vary, and skin darkening during winter is not a universal phenomenon. If you notice significant or persistent changes in your skin color, it's advisable to consult a dermatologist for a proper evaluation and personalized advice. They can assess your skin condition, identify any underlying causes, and provide appropriate recommendations to address your specific concerns.

Dark spots, also known as hyperpigmentation, can be triggered by various factors. Here are some common triggers:

  1. Sun Exposure: Prolonged and unprotected exposure to the sun's ultraviolet (UV) rays is one of the primary triggers for dark spots. UV radiation stimulates the production of melanin, which leads to the formation of dark spots or sunspots on the skin.
  2. Hormonal Changes: Hormonal fluctuations can trigger the development of dark spots. Pregnancy (melasma), menopause, or the use of certain medications can disrupt the balance of hormones in the body, leading to the appearance of dark spots on the skin.
  3. Inflammation and Skin Trauma: Inflammatory skin conditions such as acne, eczema, or psoriasis can leave behind dark spots known as post-inflammatory hyperpigmentation (PIH). Any trauma or injury to the skin, including cuts, burns, or surgeries, can also lead to the formation of dark spots during the healing process.
  4. Aging: As we age, there can be an increase in the production of melanin in the skin, which can result in the formation of age spots or liver spots. These spots commonly appear on areas of the skin that have been exposed to the sun over time.
  5. Genetic Predisposition: Some individuals may be genetically predisposed to developing dark spots. Genetic factors can influence the regulation of melanin production in the skin, making some people more prone to hyperpigmentation.
  6. Medications and Chemicals: Certain medications, such as certain antibiotics, hormone treatments, or chemotherapy drugs, can cause dark spots as a side effect. Additionally, exposure to certain chemicals or irritants in skincare products or cosmetics may also trigger hyperpigmentation in some individuals.

It's important to note that triggers for dark spots can vary from person to person. Identifying the specific triggers that affect your skin can help in prevention and management. If you have concerns about dark spots or want to determine the underlying cause, it is recommended to consult a dermatologist or skincare professional for an accurate diagnosis and appropriate treatment options.

Yes, winter sun exposure can contribute to the development of dark spots on the skin. Although the sun may not feel as intense during winter, UV radiation is still present and can cause damage to the skin.

Here are a few reasons why winter sun exposure can lead to dark spots:

  1. UV Radiation: The sun emits two types of ultraviolet (UV) radiation that can affect the skin: UVA and UVB. UVA rays are present throughout the year and can penetrate deeper into the skin, contributing to the development of dark spots and signs of aging. UVB rays are stronger during the summer months but can still cause damage in winter. Both types of UV radiation can trigger the production of melanin, leading to the formation of dark spots.
  2. Snow Reflection: Snow can act as a reflective surface, bouncing UV rays back onto the skin. This reflection increases the exposure to UV radiation, especially on areas of the face that are not covered by protective clothing or sunscreen. The combination of direct and reflected UV rays can intensify the risk of developing dark spots.
  3. Outdoor Activities: Winter activities such as skiing, snowboarding, or hiking can involve spending extended periods outdoors. If the skin is not adequately protected with sunscreen or protective clothing, UV radiation can lead to skin damage and the formation of dark spots.
  4. Skin Sensitivity: Cold weather and low humidity levels can cause dryness and increased skin sensitivity. Skin that is already compromised due to dryness or other factors may be more susceptible to damage from UV radiation. Inflammation or irritation caused by the harsh winter conditions can also trigger the development of post-inflammatory hyperpigmentation (PIH), resulting in dark spots.

To protect your skin from dark spots during winter, consider the following preventive measures:

  • Apply a broad-spectrum sunscreen with at least SPF 30 to exposed skin, including the face, hands, and any other uncovered areas.
  • Wear protective clothing, such as hats, scarves, and gloves, to shield the skin from direct and reflected UV rays.
  • Seek shade whenever possible, especially during the peak sun hours.
  • Use moisturizers and lip balms with SPF to provide added protection to the skin.
  • Stay hydrated and maintain a healthy skincare routine to support the skin's natural barrier function.

By taking these precautions, you can minimize the risk of dark spot formation and protect your skin from the damaging effects of winter sun exposure.

Dark spots caused by sun exposure can vary in their permanence. Some sun-induced dark spots may fade or lighten over time, especially with proper treatment and preventive measures. However, in certain cases, dark spots can be stubborn and may require more intensive treatment to reduce their appearance.

The permanence of sun-induced dark spots depends on several factors:

  1. Depth of Pigmentation: The depth of pigmentation plays a role in how easily dark spots can fade. Superficial pigmentation that affects the upper layers of the skin, such as sunspots or freckles, is generally easier to treat and may fade with consistent skincare and preventive measures. Deeper pigmentation, such as melasma or dermal hyperpigmentation, may require more targeted and intensive treatment to achieve significant lightening.
  2. Duration of Sun Exposure: The length and intensity of sun exposure can impact the severity and persistence of dark spots. Prolonged or repeated exposure to the sun without proper sun protection can lead to more persistent and stubborn dark spots.
  3. Preventive Measures: Consistently protecting the skin from the sun's harmful UV rays can help prevent the darkening and recurrence of sun-induced dark spots. Regular use of broad-spectrum sunscreen, wearing protective clothing, seeking shade, and avoiding peak sun hours are crucial in minimizing the risk of dark spot formation and long-term damage.
  4. Treatment Approach: Effective treatment options for sun-induced dark spots include topical creams or serums containing ingredients like hydroquinone, retinoids, vitamin C, azelaic acid, or kojic acid. Procedures like chemical peels, microdermabrasion, laser therapy, or intense pulsed light (IPL) treatments may be recommended for more stubborn or deep-seated dark spots. Following the prescribed treatment plan and being consistent with recommended skincare practices are essential for achieving desired results.

While some sun-induced dark spots may fade with time and proper care, it's important to note that complete eradication may not always be possible. Additionally, continuous sun exposure without protection can cause existing dark spots to darken or new spots to develop. Therefore, it's crucial to prioritize sun protection and maintain a proactive skincare routine to minimize the appearance of dark spots and prevent their recurrence. Consulting with a dermatologist or skincare professional can provide personalized advice and treatment options based on your specific skin concerns.

While it's important to note that natural remedies may not completely eliminate dark spots, they can help improve their appearance over time. Here are some home remedies that may help reduce dark spots:

  1. Lemon Juice: The natural bleaching properties of lemon juice can help lighten dark spots. Apply fresh lemon juice directly to the affected areas, leave it on for 10-15 minutes, then rinse off with water. However, lemon juice can be irritating to some individuals, so it's important to do a patch test and avoid sun exposure after application.
  2. Aloe Vera: Aloe vera has soothing and healing properties that may help fade dark spots. Apply fresh aloe vera gel directly to the affected areas and leave it on for 20-30 minutes before rinsing off. Repeat this regularly for best results.
  3. Apple Cider Vinegar: Diluted apple cider vinegar can help exfoliate the skin and lighten dark spots. Mix equal parts of apple cider vinegar and water, apply it to the affected areas with a cotton ball, and let it sit for a few minutes before rinsing off. Gradually increase the concentration if your skin tolerates it well.
  4. Turmeric: Turmeric contains curcumin, which has skin-lightening properties. Create a paste by mixing turmeric powder with milk or honey, apply it to the dark spots, and let it sit for 15-20 minutes before rinsing off. Be cautious as turmeric can temporarily stain the skin.
  5. Green Tea Extract: Green tea is rich in antioxidants that can help reduce pigmentation and inflammation. Brew green tea, let it cool, then apply it to the affected areas using a cotton ball. Leave it on for 15-20 minutes before rinsing off.
  6. Honey: Honey has moisturizing and antibacterial properties that can help fade dark spots. Apply raw honey directly to the affected areas, leave it on for 20-30 minutes, then rinse off with warm water.

Remember to perform a patch test before using any natural remedy, especially if you have sensitive skin, to check for any adverse reactions. Consistency and patience are key when using natural remedies, as results may take time. If your dark spots persist or worsen, it's advisable to consult a dermatologist for a proper evaluation and professional treatment options.

As we age, our skin undergoes various changes due to a combination of intrinsic factors (natural aging process) and extrinsic factors (environmental and lifestyle influences). Here are some of the common and sometimes "weird" things that can happen to the skin as you age:

  1. Wrinkles and Fine Lines: The natural aging process causes a decrease in collagen and elastin production, leading to the formation of wrinkles and fine lines. These lines may appear deeper and more prominent with age.
  2. Dryness and Thinning: Aging skin tends to become drier and thinner. The skin's ability to retain moisture decreases, resulting in a loss of hydration. Thinning of the skin can make it more fragile and prone to damage.
  3. Age Spots and Pigmentation Changes: Increased sun exposure over time can lead to the development of age spots or liver spots, which are darker patches of pigmentation on the skin. Uneven pigmentation and changes in skin tone can also occur.
  4. Loss of Elasticity and Sagging: Reduced collagen and elastin production cause the skin to lose its elasticity and firmness. This can result in sagging or drooping skin, particularly in areas like the cheeks, jawline, and neck.
  5. Slower Wound Healing: The skin's ability to repair itself diminishes with age. Wounds, cuts, or injuries may take longer to heal, and scars may appear more prominent.
  6. Increased Sensitivity: Aging skin may become more sensitive and prone to irritation. It can be more reactive to certain skincare products, environmental factors, or even changes in temperature.
  7. Enlarged Pores: As we age, the skin's natural support structure weakens, which can cause the appearance of enlarged pores. This is especially common in areas where oil production is higher, such as the nose and forehead.
  8. Skin Discoloration: Changes in pigmentation can lead to skin discoloration, including the development of blotchy patches or an overall dullness in complexion.

It's important to note that individual experiences can vary, and not everyone will experience the same skin changes to the same degree. However, maintaining a consistent skincare routine, protecting your skin from the sun, staying hydrated, and adopting a healthy lifestyle can help minimize some of these effects and keep your skin looking its best as you age. Consulting with a dermatologist or skincare professional can also provide personalized guidance and recommendations based on your specific needs.

Yes, you can generally incorporate dark spot removal products into your existing skincare routine. However, it's essential to avoid combining them with other active ingredients that may cause irritation or interfere with their effectiveness. Patch testing and spacing out product application can be helpful.